How long does it take to ship an item from SmileMore store?
It's hard to tell beacuse different countries mean different shipping times. Ussualy it's pretty fast
Why are prices so low?
Because they sell so much merch they don't have to have high prices
Which camera is Roman using?
Roman is using two cameras (Canon G7x and the Sony RX100)
Is the clothing from SmileMore store good?
Yes, it's trendy,comfy and cheap
Why is store so succesful?
Because of the name (great messeage) and their authenticity
What payment methods are available in SmileMore store?
You can pay by credit cards(Visa,MasterCard...etc) or simply by PayPal
Are all the items always available in the SmileMore store?
A lot of items can be bought any time but some of them are time or quantity limited offers only
How are items shipped? (by which service)
Items are shipped by local post office close to the store, they dont have their shipping service
Who is working at SmileMore store?
Roman and Brittney have few people working in the store, but Brittney works there too
When was store opened?
At October 8, 2013
How long is SmileMore store operating?
For about 3 years
Will I be satishfied with the order?
You probably will be beacuse people from all the continents are :)
An item is missing or damaged during my delivery. What should I do?
You contact the SmileMore store and they will tell you what to do
How do I know if an item is in stock?
If the buy now button is greyed out then item is not available otherwise it is
When are you open? Are you open on holidays?
SmileMore store is a non-stop order shop
What if my item does not meet the return policy?
You call the SmileMore store and get information about further steps
Who can I send email to?
You can send email to: [email protected]
Can I return items for a refund?
If item is shipped and successfully come to you you cant refund
My order has been cancelled but it appears that I have still been charged?
Once your have entered your payment details your bank will place an authorisation against that full order amount in your account. This will show as a pending amount on your statement but will not actually be taken by us.
As soon as we cancel an order we automatically send information to your bank to ask them to release any outstanding authorisation. This process will take up to 5 days depending on your bank's procedures. For orders placed from overseas this may take longer. Please contact your bank for details
Why has my order been cancelled?
There are a number of reasons why we cancel an entire order. The most common reason is because the billing address details provided by the customer do not match the details that the customer's bank has on record for them.
Please make sure that that the billing address you provide is the address that the card is registered to. Once an order has been cancelled it cannot be reactivated.
It's hard to tell beacuse different countries mean different shipping times. Ussualy it's pretty fast
Why are prices so low?
Because they sell so much merch they don't have to have high prices
Which camera is Roman using?
Roman is using two cameras (Canon G7x and the Sony RX100)
Is the clothing from SmileMore store good?
Yes, it's trendy,comfy and cheap
Why is store so succesful?
Because of the name (great messeage) and their authenticity
What payment methods are available in SmileMore store?
You can pay by credit cards(Visa,MasterCard...etc) or simply by PayPal
Are all the items always available in the SmileMore store?
A lot of items can be bought any time but some of them are time or quantity limited offers only
How are items shipped? (by which service)
Items are shipped by local post office close to the store, they dont have their shipping service
Who is working at SmileMore store?
Roman and Brittney have few people working in the store, but Brittney works there too
When was store opened?
At October 8, 2013
How long is SmileMore store operating?
For about 3 years
Will I be satishfied with the order?
You probably will be beacuse people from all the continents are :)
An item is missing or damaged during my delivery. What should I do?
You contact the SmileMore store and they will tell you what to do
How do I know if an item is in stock?
If the buy now button is greyed out then item is not available otherwise it is
When are you open? Are you open on holidays?
SmileMore store is a non-stop order shop
What if my item does not meet the return policy?
You call the SmileMore store and get information about further steps
Who can I send email to?
You can send email to: [email protected]
Can I return items for a refund?
If item is shipped and successfully come to you you cant refund
My order has been cancelled but it appears that I have still been charged?
Once your have entered your payment details your bank will place an authorisation against that full order amount in your account. This will show as a pending amount on your statement but will not actually be taken by us.
As soon as we cancel an order we automatically send information to your bank to ask them to release any outstanding authorisation. This process will take up to 5 days depending on your bank's procedures. For orders placed from overseas this may take longer. Please contact your bank for details
Why has my order been cancelled?
There are a number of reasons why we cancel an entire order. The most common reason is because the billing address details provided by the customer do not match the details that the customer's bank has on record for them.
Please make sure that that the billing address you provide is the address that the card is registered to. Once an order has been cancelled it cannot be reactivated.